Thursday, May 3, 2012

Here are some Common Q & A from Merchants:

Q: Can I be accepted as a Merchant if I sell items from Vendors? 
A: Yes, however, you must ALSO have exclusive content. We would like to see at least 60% exclusive content, and the prize MUST be exclusive. (Exclusive meaning, your company created it).

Q: I was accepted as a Merchant. Does that mean I am automatically accepted in future hunts?
A: Yes! Once you are accepted as a Merchant, you can automatically join any Nocturnal Hunt you wish to participate in.

Q: Can I post advertisements in the group?
A: No. We believe that hunters wish to not be spammed with a ton of advertisements from different stores.  We are hoping (especially since we checked out your goods and found them to be of high quality) that when hunters get to your store, your store merchandise & quality will sell itself.

Q: During the Hunt, can I re-size the hunt object, or place decoys?
A: Yes. However, we ask that you limit Decoy's to 2-3 at max. We ask that you do not hide the hunt object in places that are too hard to find.  This only frustrated hunters. We recommend that you put your hunt item near your sell-able objects (as opposed to on a roof or outside of your store). 

Q: Help! I am a hunter, and I can't find a hunt item?
A: Feel free to open the group chat and ask for assistance.  Make sure you really looked hard for the item. If you ask too much where it seems like you just want to grab the item and leave, without giving these designers a chance to show you what awesome stuff they made, then unfortunately we will have to eject you. Designers give free items away to entice you to buy their goods. They spend money making these items and consider giving them the respect they deserve by checking out their goods.

Q: Help! I am a Hunter and was ejected and I don't know why!?
A: It is because either 1. your profile is not adequately filled out.  Our hunters are expected to be avid Secondlife players who are invested in Secondlife. 2. You do not have our group visible in your groups. or 3. You have spammed the group, violated our TOS with group chat, or caused a problem for one of our merchants.

Q: Help! I am a Merchant and was ejected and I don't know why?
A:  It is because you have violated our T.O.S. It could be that the hunt group is not visible in your group. Usually we will attempt to contact you before we eject you to fix whatever is the issue.

Q: Help! I was denied as a Merchant, but I feel that I should not have been!
A: We are sorry that we did not initially approve you. However, we believe everyone has a right for a second chance.  If you feel you were wrongly denied. Let Christine Fearne know, and she will appoint a staff member to work with you to get your store up to par.

Q: Help! I was denied as a Hunter, but I AM an avid Secondlife Player!
A: Please contact Christine Fearne.

Q: Can I Spam the group chat with offerings of my awesome stuff?
A: No.  We know your stuff is awesome. That's why we invited you. But our hunters are avid SL players who are sick of spam. They will see your items when they get to your store. Put the hunt prize near your best stuff.

Q: How will the Merchants be placed in the list?
A: That will be determined by our staff. (And possibly how quickly the merchant gets their information to us, such as Hunt Hint, etc.)

Q: I have moved, and it's in the middle of the hunt....
A: This is very upsetting and disrupting to the hunt. We will work with you when issues like this come up, but you know in advance if your tier is paid at any specific location and we expect you to be professional and wise enough to not be involved in a hunt if you feel you may have to move in the middle of it.  If you do this at more than one hunt, we will have to eject you from all future hunts.

Q: I have a question that is not on this blog.
A: Contact Christine Fearne: Send a Notecard AND Im to ensure she gets it.

Thanks!!

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